We offer various support options available to our wonderful clients.
They include the following (in order of preferred contact):
- Live Chat (within our website – including screen sharing if needed)
- Video Chat (directly through our website – no app or account needed)
- SMS/Text messaging
- E-Mail our support team
- Phone our Support Team
How do you get in touch with our support team?
Look for the Support icon in the botton right -hand corner of each of our web pages, (note Figure 1 above).
You will then be able to select from the following options:
- Web Chat. Select this option for both typing in web chat or selecting an audio/video connection.
- SMS. Select this option to send an SMS (Text) message to our support team.
- E-Mail. Select this option to send an e-mail to our support team.
- Phone. Select this option to phone our support team.